How do I know which day my store is scheduled for a visit?
Answer :
Simply call or email us. We will check the routes to see when the next planned delivery day is for your shop. If you can’t wait, you may request an appointment to pick up your order.
Is there a minimum order for delivery?
Answer :
We have a $50 order minimum for delivery requests outside of our scheduled route.
Is there a delivery fee?
Answer :
There is no delivery fee
I need something that isn’t listed on your website, now what?
Answer :
Please email us at sales@tattoodudes.com and we will work with you to get the supplies and brands you need.
What is your cancelation / return policy?
Answer :
Tattoo Dudes will accept your cancellation until the order ships. Once your item has shipped, no cancellations will be accepted.

Returns -
If an item is delivered or arrives damaged, or your order is not correct please contact within 7 business days of receiving the item from Tattoo Dudes. You must call us for authorization before returning an item. Products must be returned in original packaging and in new condition. We will not consider returns for any other reasons.

Medical supplies -
If the package has been opened, we will not accept a return under any circumstances.

If you live in an area where freezing temperatures are present, we encourage you to consider a faster shipping method such as next day air. We are not responsible for frozen liquids during shipping.

Warranty -
For warranty related returns and exchanges, all machines and other products are fulfilled directly through the manufacturer unless DOA (dead on arrival).
Can I pick product up at your location?
Answer :
Absolutely! You may pick up supplies Monday - Friday by appointment only.
Do you ship supplies?
Answer :
Yes, we can ship anywhere in the U.S
Do you offer wholesale prices?
Answer :
Please email us at sales@tattoodudes.com to see if you meet the minimum criteria.
What is the delivery turnaround time?
Answer :
We will do our best to deliver same day, however times may vary based on other delivery requests.
Can we pay additional for a rush delivery?
Answer :
No, you may ask about a pickup appointment if we cannot accommodate same day delivery.
Who do you sell tattoo supplies to?
Answer :
We only sell tattoo supplies to licensed professionals who work in licensed studios. You must meet both criteria to do business with Tattoo Dudes.
What methods of payment are available?
Answer :
We currently accept American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, MasterCard, Shopify Pay, Visa, Venmo and cash. Sorry, no checks dude.
When will my order ship?
Answer :
For shipped they will go out within 2 business days of being placed. NOTE: we do not have any control over a package once an order leaves our warehouse. USPS/UPS are in control of the process after it leaves our warehouse.